Welcome to What Do I Do & Help Section
Below you will find a Step by Step Guide on what our process is, our Website User Guide, FAQs and our Blog which has Useful Videos and information on.
There are 2 ways to Buy on iMemoryBox.com - Using Quick Quote or using the Shopping Cart Products. Quick Quote is the easiest way to use our service but if you would like to use the older method please see the simple steps below. This guide is also similar to the process that you go through with the Quick Quote option.
Step by Step
Step 1 - CHOOSE
Choose your catagory from the menu above of the tapes you wish to have transferred and add the quantities of how many you have or choose one of the packages. If you are choosing a package and you have a mixture of tapes, just choose the package which you have the most of and dont worry about them all been different.
Step 2 - BUY
Purchase them by clicking on your "Shopping Cart". Don't forget to add Extra Copies, Editing or YouTube Uploads if needed.
Step 3 - REGISTER
You will now need to Register for a User Account, if you used our old website you will need to re-register on our new website for a new account. There are two ways you can create an account, one is by clicking the "Register an Account" option at the top right of every page just above the menu and the other is when you visit the "Check Out" it will automatically prompt you to make an account.
Step 4 - SHIPPING AND PAY
Once you filled in your details and completed the options for Shipping etc, you will then select a Payment Option. Choose the one that suits you best, although we recommend that you use PayPal for safety. You do not need a PayPal account to use PayPal, you will be able to use just a Credit or Debit Card.
Step 5 - PACKAGING & SENDING
Package up your things safely and securely. If you have chosen the Collect at Drop Off point option go to Step 5a otherwise we recommend that you send you parcel to us Recorded or Special Delivery unless it is very heavy in which case we recommend you use a trusted, reputable courier.
Step 5a - Collection from Drop Off Point Only
Once you have packaged up your memories email us with the Height, Width, Length and Weight of the parcel and we will email you a label which you will need to attach to your parcel. If you do not have access to a printer please let us know and we will post your label out to you.
Step 6 - iMemoryBox MAGIC
Once we receive your parcel we will book it in the job system, once it has reached this stage, it can take up to 28 Working Days to complete your job, however most jobs are completed withing 10 Working Days or less.
Step 7 - WATCH
You get your completed transfers and watch them back with your family and friends
If you need any further help please call us
07967 020 007
0191 645 1326
email us on the contact us page